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Add to your skill sets, update your learning, and brighten your chances of success in the highly competitive IT and business industry. Catering to students, trainers, and self-learners, SchoolingIT provides an array of online courses to help you achieve your goals. Choose from large number of courses.

Get the highly popular off-the-shelf Microsoft Office and desktop courses and SchoolingIT-hosted solutions to track, manage and report your employees' learning. Fulfilling the clients learning requirements, SchoolingIT also offers the choice of customized off-the-shelf courses.

Join the growing network of independent associates that have achieved success with us by licensing and selling our online courses. Large revenue shares, on demand support, and high commitment level... the SchoolingIT Affiliate Partnership Program offers Unlimited earning potential.

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Saleforce Admin Training $499.00

Prerequisites

A solid understanding of basic Salesforce CRM concepts and functionality. Completion of the following online courses is mandatory:
Getting Started with Salesforce CRM Navigation
Getting Started with Salesforce CRM Sales
What you will learn
When you complete this course, you’ll be able to:
Customize your application, including page layouts, fields, tabs, and business processes
Create a secure Salesforce CRM environment
Maintain and import clean data
Create high-value reports and dashboards
Use the specialized features of Salesforce CRM Sales, Salesforce CRM Marketing, Salesforce CRM Service, the Administration Console, and the AppExchange
Course Outline: ADM201 Administration Essentials
Security Confirmation
:::: Activate your computer
Navigation
:::: Set up Admin options & UI
Organization Administration
:::: Set your organization’s language & locale
:::: Manage currency
Customization
:::: Create custom profiles & custom fields
:::: Define dependent picklists
:::: Customize lookup fields & formula fields
:::: Customize page layouts
:::: Customize standard related lists
:::: Learn about record types & business processes
:::: Use field-level security
Security & Access
:::: Create & manage your users
:::: Set organization-wide defaults
:::: Learn about record access
:::: Create the role hierarchy
:::: Learn about role transfer & mass
transfer functionality
:::: Learn about the Sharing model
:::: Manually share records
:::: Set up opportunity team selling & account teams
:::: Learn about folder access
Workflow
:::: Define workflow
:::: Set up workflow rules
:::: Set up workflow tasks & alerts
Workflow Approvals
:::: Plan approvals using workflow
:::: Use the approval wizard – standard vs. jump start
:::: Create workflow approvals
Data Validation
:::: Learn about Salesforce CRM data validation
:::: Create data validation rules
:::: Learn about custom field unique and duplicate
properties
:::: Execute an initial import
:::: Update via the import wizard
Data Utilities
:::: Importing overview
:::: Learn about import solutions & custom object
records using the data loader
:::: Use mass delete
:::: Initiate weekly export
:::: Use storage
Analytics
:::: Create custom reports
:::: Use advanced filters
:::: Use conditional highlighting
:::: Use custom summary formulas
:::: Use dashboards
Marketing Administration
:::: Terminology overview
:::: Use the Integrated Campaign Builder
:::: Learn about lead assignment setup
:::: Learn Web-to-lead & auto-response rules
Service & Support Administration
:::: Learn about case escalation
:::: Identify solution categories, & suggested
solutions
:::: Set up the self-service portal
:::: Mass manage self-service portal users
Administration Console
:::: Navigate the Administration Console
:::: Create a Administration Console
Extending Salesforce CRM
:::: Learn about custom objects
:::: Learn about custom tabs
:::: Learn about custom Web tabs
:::: Build a custom app
The AppExchange
:::: The AppExchange
:::: Install an app
:::: Delete an app

This product was added to our catalog on Monday 10 May, 2010.
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