The primary purpose of this Migration Planning Guidance (MPG) is to assist customer agencies to prepare for, and manage, a migration of their human resource management operations to a shared services environment under the Human Resources Line of Business (HR LOB) initiative. The MPG provides tools and guidance to agency human resources (HR) executives, their management teams, and the management teams of public and private shared service centers (SSCs). The MPG should be helpful to all organizations involved with Federal human resource management. The MPG is a living document and will be updated periodically.
The HR LOB initiative was launched in 2004 to support the vision articulated in the President’s Management Agenda. The HR LOB is expected to help the Federal government realize the potential of electronic government by significantly enhancing human resources service delivery within the executive branch. The HR LOB Concept of Operations (CONOPS), summarized in Section 3, proposes a near-term service delivery model in which HR services relating to human resources information systems (HRIS) and payroll operations move from the agencies to HR shared service centers.
The HR LOB Business Reference Model (BRM), version 2, provides the detailed business activities that inform the Concept of Operations (CONOPS). It also provides the structure for operational placement decisions (e.g., retain at agency or move to shared service center). Some activities will continue to be performed by customer agencies; other activities will be performed in the future by shared service providers; and some activities will be performed jointly by customer agencies and shared service providers. Additionally, BRM activities in this end-to-end process offer a tangible basis for identifying provider requirements: the specification of technology, process, role and service level expectations of the service providers.